If you are missing icons or not seeing the content you expected to see; make sure you are logged into the correct app profile. You can change your profile as many times as you want, however some sections are restricted to users with a valid University username and password.
To check which profile you are logged in with alters depending on what device you are using: iOS, Android or on the Web.
iOS
- From the app home view >
- Click on the “Settings” cog that is on the bottom tool bar >
- Towards the middle of the menu under “Current Profile” it will tell you what logged in as >
- Under current profile you can see the option for “Change Profile” click on this >
- You will see a new list that shows the possible profiles you can select. Simply click and “Confirm” the one you require.
Android
- From the app home view >
- Click on the menu option this is represented by three vertical dots >
- From the drop-down options select profile >
- Towards the middle of the menu under “Current Profile” it will tell you what logged in as >
- Under current profile you can see the option for “Change Profile” click on this >
- You will see a new list that shows the possible profiles you can select. Simply click on the one you require.
Web
- From the app home view >
- Locate and click on the down arrow in the top right of the page >
- From the drop-down menu click on the “Select Profile” option >
- A new menu list will appear, simply click on the profile you require.
If you are stuck or still not seeing the correct content contact us via ServiceLine.