I have an issue with MySouthampton app on my Android device, what should I do?

Some Android users might experience a crashing issue after upgrading to a newer version of MySouthampton.

To fix this you need to reset the application data for MySouthampton

  1. Open Android Settings
  2. Select Apps
  3. Select MySouthampton
  4. Click ‘Clear Data’

After opening MySouthampton, you will need to download any content updates offered. If you are connected via Wifi, this will happen automatically.

We have found that this fixes most issues within the app and will leave you with a much more stable app. If you experience any other issues please contact ServiceLine.