Louis Pliskin eAssignments, Student FAQ's
If you believe that you have made a submission to the incorrect assignment, it is essential that you contact your Faculty Office as soon as possible.
As this is classed as an academic matter, unfortunately iSolutions are unable to help you in such instances.
Make sure that you are typing in just your username (e.g. ghf9g18) and do not include anything else such as @soton.ac.uk
If you are still unable to log in then contact iSolutions via ServieLine
First double check that your submission window has started and that the date has not passed more than 5 days past the deadline.
If the submission window has not passed speak to your Faculty Office and ask them to check the assignment.
If the submission window has passed speak to your Faculty Office and they will discuss further options.
If your faculty office is unable to help contact iSolutions via ServiceLine, providing them with the module code, assignment name and deadline date.
Try using a University computer to upload the file. If you are unable to get access to a University computer then you can use sve.soton.ac.uk to upload the work from a virtual University PC.
If that still fails to work please check that your file size is not too large (see other FAQ page) and that you have a decent internet connection.
If after all this you are still unable to upload your file please contact your Faculty Office to make sure they are aware of the situation, and they can then advise you.
This can often be the case if you have saved your document in the wrong file format. You should find that all software is available on sve.soton.ac.uk where you can then open and resave your document into the file format needed.
Alternatively, this can be a common issue for Word (.doc/.docx) or Excel (.xls/.xlsx) based documents. Because of this we highly recommend that you do not use any other software to create a document with such as OpenOffice, Google Docs and Apple Pages.
Always use Microsoft Office products to create and save your documents in. As a student you get 5 free copies of MS Office suite programs from your Office 365 account and you can always use sve.soton.ac.uk if needs be.
If you are still unable to upload the document check with your Faculty Office to make sure you are trying to upload the correct file format.
Louis Pliskin Staff FAQ's, Student FAQ's
Even if your file is within the file size limit, it may not upload due to issues with your internet connection. You are always advised to compress images and media content if they are part of your submission.
100mb with plagiarism checking
250 mb without plagiarism checking
100mb
none
If a document is over the file size limit, then it might be possible to make the document smaller by compressing the images. Microsoft has a guide on how to do this found here: Reduce image file sizes.
If you are submitting a PowerPoint presentation containing media content (audio and video), you can compress this by following these instructions: Compress your media files.
(If you are working on a Mac, you will not have this option but you can save your presentation to your OneDrive and log into the Southampton Virtual Environment; from here you will have the option to compress media files when you open your file in PowerPoint)
We generally recommend using Panopto when submitting audio and video: https://elearn.southampton.ac.uk/panopto/students/