{"id":21,"date":"2016-10-28T11:58:03","date_gmt":"2016-10-28T10:58:03","guid":{"rendered":"http:\/\/generic.wordpress.soton.ac.uk\/cls\/?page_id=21"},"modified":"2016-10-31T13:16:38","modified_gmt":"2016-10-31T13:16:38","slug":"getting-help","status":"publish","type":"page","link":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/getting-help\/","title":{"rendered":"Getting help"},"content":{"rendered":"<ul>\n<li>\n<h3>If you need help in a hurry, use the phone in the room to<br \/>\n<strong>ring ServiceLine on x25656.<\/strong><\/h3>\n<\/li>\n<li>\n<h3>Calls from CLS rooms are given priority, so don\u2019t hang up!<\/h3>\n<\/li>\n<li>If required, the Audio-Visual support team aim to get a technician to help you within 15 minutes, but this clearly depends on the number of other issues they are dealing with.<\/li>\n<li>If you want to report a non-urgent problem, you may prefer to use <strong>ServiceLine Online<\/strong>. Click the icon on the PC\u2019s desktop for a direct link.<\/li>\n<li>For minor issues, such as \u2018no blue whiteboard pen\u2019, you can simply use a whiteboard pen to write this on the Notes section of the <strong>Reporting problems with this CLS<\/strong> poster. The room-checkers will see this at the end of the day and make sure the issue is fixed quickly.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>If you need help in a hurry, use the phone in the room to ring ServiceLine on x25656. Calls from CLS rooms are given priority, so don\u2019t hang up! If required, the Audio-Visual support team aim to get a technician to help you within 15 minutes, but this clearly depends on the number of other &hellip; <\/p>\n<p><a class=\"more-link btn\" href=\"https:\/\/generic.wordpress.soton.ac.uk\/cls\/getting-help\/\">Continue reading<\/a><\/p>\n","protected":false},"author":300,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"jetpack_post_was_ever_published":false,"footnotes":""},"class_list":["post-21","page","type-page","status-publish","hentry","nodate","item-wrap"],"jetpack_shortlink":"https:\/\/wp.me\/P83sq4-l","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/pages\/21","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/users\/300"}],"replies":[{"embeddable":true,"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/comments?post=21"}],"version-history":[{"count":2,"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/pages\/21\/revisions"}],"predecessor-version":[{"id":117,"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/pages\/21\/revisions\/117"}],"wp:attachment":[{"href":"https:\/\/generic.wordpress.soton.ac.uk\/cls\/wp-json\/wp\/v2\/media?parent=21"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}