Tag Archives: Software

Scenarios and Personas

Use Case Scenarios

Leave a comment

You can find here the different Use Case Scenarios that describe the main functionalities and interactions of Britizen.  For each scenario, we include the necessary pre-conditions, the steps taken by the user, the results, and the possible alternative paths that can be taken.

  1. User creates an account on mobile without Facebook integration

Pre-requisites:

  • User has a smartphone
  • User is aged 15+
  • User is a British Citizen with a National Insurance Number
  • User has downloaded the app

Process:

  • User opens app on smartphone and is shown the login/create account page
  • User clicks create account
  • User inputs First Name, Last Name, Date of Birth, Address, National Insurance, Email Address
  • User clicks create
  • User is sent confirmation email to very email

Result:

  • The User has created a new account and can access the features of the system from any device.

Alternative Paths:

  • The data introduced by the user is invalid. The user is requested to repeat the process inputting valid data.

 

  1. User creates an account on desktop/laptop without Facebook integration

Pre-requisites:

  • User has access to a desktop/laptop
  • User is aged 15+
  • User is a British Citizen with a National Insurance Number

Process:

  • User navigates to Britizen home page
  • User clicks create an account
  • User inputs First Name, Last Name, Date of Birth, Address, National Insurance, Email Address
  • User clicks create
  • User is sent confirmation email to very email

Result:

  • The User has created a new account and can access the features of the system from any device

Alternative Paths:

  • The data introduced by the user is invalid. The user is requested to repeat the process inputting valid data

 

  1. User checks Britizen Score on Mobile

Pre-requisites:

  • User owns a smartphone with Britizen app downloaded
  • User has a Britizen account
  • User is not currently logged in

Process:

  • User opens application and is shown the home page
  • User either logs in via facebook or enters their email address and password
  • User presses “My Britizen Score” page and is shown their score page

Result:

  • The user has successfully checked his/her Britizen score

Alternative Paths:

  • The data introduced by the user to Log In is invalid. The user is requested to repeat the process inputting valid data

 

  1. User checks Britizen Score on desktop/laptop

Pre-requisites:

  • User has access to a desktop/laptop
  • User has a Britizen account
  • User is not currently logged in

Process:

  • User navigates to Britizen website
  • User logs in via facebook or entering their email and password
  • User is shown their news feed
  • User selects “My Britizen Score” and is shown their score

Result:

  • The user has successfully checked his/her Britizen score

Alternative Paths:

  • The data introduced by the user to Log In is invalid. The user is requested to repeat the process inputting valid data

 

  1. User joins a group

Pre-requisites:

  • User has a Britizen account
  • User is logged in and on the home page

Process:

  • User navigates to the group’s page by searching
  • User clicks request to join
  • Group admin is notified of request and makes a decision about it

Result:

  • The admin of the group accepts the request and the user has successfully joined the group. User is notified

Alternative Paths:

  • The admin of the group declines the request to join. User is notified

 

  1. User sends a friend request

Pre-Requisites:

  • User has a britizen account
  • User is logged in and on the home page
  • User has a friend they want to send a request to

Process:

  • User searches for their friend
  • User finds their friend’s profile
  • User clicks send a friend request button
  • Potential friend is notified of request and makes a decision about it

Result:

  • The potential friend accepts the request and the user is now his friend. User is notified

Alternative Paths:

  • The potential friend declines the friend request. User is not notified about this for privacy reasons

 

  1. User checks friends score

Pre-requisites:

  • User has a Britizen Account
  • User has a friend on Britizen

Process:

  • User searches for their friend on Britizen
  • User views their friend’s profile which includes their score

Result:

  • User has successfully checked his friends score.

Alternative Paths:

  • No alternative paths as scores will be public for any friend.

 

  1. User writes and shares a post

Pre-requisites:

  • User has a Britizen Account
  • User has logged in to the system.

Process:

  • User writes the contents of the new post in the correspondent text box. The user can include references and links to other websites or videos.
  • User clicks on the Post button.

Result:

  • User has created a new post and now it is available for all his friends.

Alternative Paths:

  • User decides to not create the post and clicks the Cancel button. The content of the post is deleted.