You can find here the different Use Case Scenarios that describe the main functionalities and interactions of Britizen.  For each scenario, we include the necessary pre-conditions, the steps taken by the user, the results, and the possible alternative paths that can be taken.

1. User creates an account on mobile without Facebook integration

Pre-requisites:

• User has a smartphone
• User is aged 15+
• User is a British Citizen with a National Insurance Number
• User has downloaded the app

Process:

• User opens app on smartphone and is shown the login/create account page
• User clicks create account
• User inputs First Name, Last Name, Date of Birth, Address, National Insurance, Email Address
• User clicks create
• User is sent confirmation email to very email

Result:

• The User has created a new account and can access the features of the system from any device.

Alternative Paths:

• The data introduced by the user is invalid. The user is requested to repeat the process inputting valid data.

 

2. User creates an account on desktop/laptop without Facebook integration

Pre-requisites:

• User has access to a desktop/laptop
• User is aged 15+
• User is a British Citizen with a National Insurance Number

Process:

• User navigates to Britizen home page
• User clicks create an account
• User inputs First Name, Last Name, Date of Birth, Address, National Insurance, Email Address
• User clicks create
• User is sent confirmation email to very email

Result:

• The User has created a new account and can access the features of the system from any device

Alternative Paths:

• The data introduced by the user is invalid. The user is requested to repeat the process inputting valid data

 

3. User checks Britizen Score on Mobile

Pre-requisites:

• User owns a smartphone with Britizen app downloaded
• User has a Britizen account
• User is not currently logged in

Process:

• User opens application and is shown the home page
• User either logs in via facebook or enters their email address and password
• User presses “My Britizen Score” page and is shown their score page

Result:

• The user has successfully checked his/her Britizen score

Alternative Paths:

• The data introduced by the user to Log In is invalid. The user is requested to repeat the process inputting valid data

 

4. User checks Britizen Score on desktop/laptop

Pre-requisites:

• User has access to a desktop/laptop
• User has a Britizen account
• User is not currently logged in

Process:

• User navigates to Britizen website
• User logs in via facebook or entering their email and password
• User is shown their news feed
• User selects “My Britizen Score” and is shown their score

Result:

• The user has successfully checked his/her Britizen score

Alternative Paths:

• The data introduced by the user to Log In is invalid. The user is requested to repeat the process inputting valid data

 

5. User joins a group

Pre-requisites:

• User has a Britizen account
• User is logged in and on the home page

Process:

• User navigates to the group’s page by searching
• User clicks request to join
• Group admin is notified of request and makes a decision about it

Result:

• The admin of the group accepts the request and the user has successfully joined the group. User is notified

Alternative Paths:

• The admin of the group declines the request to join. User is notified

 

6. User sends a friend request

Pre-Requisites:

• User has a britizen account
• User is logged in and on the home page
• User has a friend they want to send a request to

Process:

• User searches for their friend
• User finds their friend’s profile
• User clicks send a friend request button
• Potential friend is notified of request and makes a decision about it

Result:

• The potential friend accepts the request and the user is now his friend. User is notified

Alternative Paths:

• The potential friend declines the friend request. User is not notified about this for privacy reasons

 

7. User checks friends score

Pre-requisites:

• User has a Britizen Account
• User has a friend on Britizen

Process:

• User searches for their friend on Britizen
• User views their friend’s profile which includes their score

Result:

• User has successfully checked his friends score.

Alternative Paths:

• No alternative paths as scores will be public for any friend.

 

8. User writes and shares a post

Pre-requisites:

• User has a Britizen Account
• User has logged in to the system.

Process:

• User writes the contents of the new post in the correspondent text box. The user can include references and links to other websites or videos.
• User clicks on the Post button.

Result:

• User has created a new post and now it is available for all his friends.

Alternative Paths:

• User decides to not create the post and clicks the Cancel button. The content of the post is deleted.